What information does Impact collect?
When you contact Impact, the site may collect your name, email, phone number, property address, project details, and communication preferences.
Privacy notice
Clear about how we handle your information.
Impact Building Solutions uses information you submit to respond to your project request, coordinate service, and maintain accurate business records.
Privacy, plainly stated
What happens to your information?
These short answers summarize the detailed notice below. The full notice controls if there is any conflict.
Why is that information used?
It is used to review a request, schedule and coordinate service, communicate about a project, maintain consent and business records, and improve operations.
Does Impact sell personal information?
The privacy notice states that Impact does not sell personal information. Information may be shared with service providers that help operate, communicate, schedule, or manage projects, or when required by law.
Our approach
Useful information. No mystery.
When you contact us, we may collect your name, email, phone number, property address, project details, and communication preferences. We use that information to evaluate your request, schedule inspections, coordinate work, communicate about your project, and improve our service.
Our website also offers an AI-assisted web chat powered by StackPass. Chat messages may be stored in our customer relationship system so our team can review the conversation, respond, and coordinate a project request. The chat assistant is not a substitute for a site inspection, contract, insurance decision, or emergency service.
We do not sell your personal information. We may share information with service providers that help us operate, communicate, schedule, or manage projects, and when required by law.
You can ask us to review, correct, or delete information we hold about you, subject to legal and operational requirements. Contact info@ibuildwithimpact.com or call 512-364-5350.
We retain project and consent records for as long as reasonably needed for business, legal, dispute-resolution, and recordkeeping purposes. This notice may be updated as our practices change.
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