Clear about how we handle your information.

When you contact us, we may collect your name, email, phone number, property address, project details, and communication preferences. We use that information to evaluate your request, schedule inspections, coordinate work, communicate about your project, and improve our service.

Our website also offers an AI-assisted web chat powered by StackPass. Chat messages may be stored in our customer relationship system so our team can review the conversation, respond, and coordinate a project request. The chat assistant is not a substitute for a site inspection, contract, insurance decision, or emergency service.

We do not sell your personal information. We may share information with service providers that help us operate, communicate, schedule, or manage projects, and when required by law.

You can ask us to review, correct, or delete information we hold about you, subject to legal and operational requirements. Contact info@ibuildwithimpact.com or call 512-364-5350.

We retain project and consent records for as long as reasonably needed for business, legal, dispute-resolution, and recordkeeping purposes. This notice may be updated as our practices change.